Privacy Policy

INTRODUCTION: 

Welcome to Zeita Kotys, where we prioritize the privacy of our customers and are dedicated to safeguarding it, as outlined in this policy. This privacy policy aims to acquaint you with our guidelines and procedures concerning the information we collect from you or that you provide while visiting our website www.zeitakotys.com (referred to as “Website”), engaging with us on other online or social media platforms, or interacting with us in any other manner. We collect and utilize specific details about you and your preferences on our website and social media platforms to enhance the overall website experience for our customers and potential customers.

Please take the time to carefully review this privacy policy to comprehend our practices regarding your information and how we handle it. BY UTILIZING OUR WEBSITE, PLACING ORDERS WITH US, OR ENGAGING WITH US IN ANY WAY, YOU ARE AGREEING TO ABIDE BY THE TERMS AND CONDITIONS OF OUR WEBSITE AS WELL AS THIS PRIVACY POLICY, AND YOU ARE PROVIDING CONSENT TO THE COLLECTION, USAGE, AND DISCLOSURE OF INFORMATION IN ACCORDANCE WITH THIS POLICY. Should you have any further inquiries, our contact details are provided below. If you do not concur with our guidelines and procedures, your recourse is to cease using our Website. By accessing or utilizing our Website, you are consenting to this privacy policy. We are committed to updating our procedures regularly, which may result in changes to this policy over time. Your continued use of our Website following any alterations implies your acceptance of those changes, so we recommend checking the policy periodically for updates.

Our Reasoning for Collecting Data

At ZeitaKotys.com, we are committed to delivering a seamless and rewarding experience when you access and utilize our Website, as well as our online communication channels, to explore our products and services, make inquiries, make purchases, and manage your account. To achieve this, we gather various types of information to better understand your needs and preferences, thereby enhancing your interaction with our platform.

The information we collect serves multiple purposes, including fulfilling your orders, responding to inquiries through our Website Chat feature, simplifying your user experience by enabling account creation, managing your account effectively, and delivering top-notch customer service. Additionally, we aggregate data on our customers and potential customers to gain insights into visitor behavior and website usage patterns. This helps us tailor our website design to be more user-friendly and responsive to the needs of our users.

When you place an order with us, we request only the necessary information required for order processing, such as your name, address, phone number, and email address (with potential additional verification for international orders).

Types of Information We Gather. We collect a range of information from users of our Website, including:

• Personally Identifiable Information: This includes details like your name, postal address, email address, telephone numbers, shipping locations, or any other data categorized as personal or personally identifiable under applicable law.
• Non-Identifying Information: This encompasses information related to you but doesn’t individually identify you, such as the cities or states from which you order products, the types of products ordered from specific regions, and general statistics about your activities on our Website. This may include dates and times of visits, page views, website navigation patterns, search terms, and information used to access and interact within our Website.
• Information about Your Internet Connection and Devices: We also collect data about your internet connection, the devices you use to access our Website, the locations from which you access our Website, and usage details.

We gather this information from the following sources:

1. Provided by You: When you directly provide information to us.
2. Automatically Collected: As you navigate our Website or social media platforms, certain information is gathered automatically. This may include usage details, IP addresses, and data collected through cookies and other tracking technologies as mentioned below.
3. Third-Party Sources: Information may also be obtained from third parties, such as individuals providing us with information about you.

Information You Provide to Us

We gather information directly from you in various instances, including when you search for products and complete a purchase, when you create or maintain an account with us, when you interact with our Website, when you submit a review or engage in other interactive messaging related to our products or Website, when you connect with us via social media platforms, when you request a catalog or seek customer support, and when you communicate with us via email, phone calls, or other means. The information we collect may encompass:

• Personal Details: Your name, telephone numbers, postal address, email address, zip code, date of birth, and social media usernames.
• Technical Information: Your IP address, which identifies your Internet Service Provider but doesn’t contain individual-specific information.
• Demographic Data: Information about your age, gender, interests, and preferences.
• Product Interaction: Details about the products you search for, your search queries, the products you purchase, and any reviews you submit.
• User-Generated Content: Content you post in interactive sections of our Website or on social media platforms.
• Communication Records: Records and copies of your communications with us, including emails and messages.
• Information About Others: Any details you provide to us regarding others, such as when purchasing products for or shipping to them.

Data Collection Through Automatic Technologies:

As you explore and engage with our website, we utilize automatic data collection technologies to gather specific details about your device, browsing behaviors, and tendencies, including:

• Insights into your website visits, encompassing traffic statistics, location information, logs, and other forms of communication data, as well as the resources you access and utilize on the website.
• Details concerning your computer and internet connection, such as your IP address, operating system, and browser type.

The data we automatically gather is statistical in nature and does not contain personally identifiable information. However, we may either retain this data or link it to personal information acquired through other means or from third-party sources. This process aids us in enhancing our website and providing a more tailored and improved service by:

• Estimating the size of our audience and analyzing usage patterns.
• Storing preferences information to customize our website based on your unique interests.
• Accelerating the speed of your searches.
• Identifying you upon your return to our website.

Financial Payment Details:

For processing payments when you buy our products, we employ third-party vendors like PayPal. Please note that we do not obtain your credit card numbers or any other personal financial data from these third-party vendors, except for details regarding the purchase amount to verify payment. We advise you to review the privacy policies of these vendors to understand how they gather and utilize your personal financial information.